No, Residential Bandwidth never expires! Residential Bandwidth remains on your account until it is used, even if you cancel or pause your subscription.

We offer large discounts of up to 64% off our standard pricing when payment cycles and quantities are increased.

Our quantity discounts are on a sliding scale and we offer a 10% discount for quarterly purchasing as well as a 20% discount for annual plans.

We can offer deployments with bespoke pricing for clients on quantities over 1,000 IPs+/1000GB on multiple month terms. Please reach our to [email protected] for more information.

The two main pricing model differences between our services are Pay per IP vs Pay per GB. Residential proxy bandwidth is charged by GB, while datacenter proxies and static residential ISP proxies are usually priced per IP address. Importantly, residential proxies offer access to unlimited IP addresses from any region, providing extensive geographic flexibility.

The Pay per GB model, used for residential proxies, charges based on the amount of data (bandwidth) transferred through the proxy service. This is similar to how mobile phone plans charge for data usage - you pay for what you consume. For instance, just as you might pay for 5GB of mobile data per month, you could pay for 5GB of proxy bandwidth. This model is particularly beneficial for users who need access to a wide range of IP addresses across various regions but may not have consistent or high-volume usage.

On the other hand, the Pay per IP Address model, typically used for datacenter proxies and static residential ISP proxies, charges users based on the number of unique IP addresses they utilize and are able to send an amount of unlimited bandwidth through these IP addresses. This model suits users requiring consistent IP addresses, such as those needing specific IPs for whitelisting or maintaining continuous connections.

The choice between these models depends on the user's specific needs, traffic patterns, and operational requirements, much like choosing between a pay-as-you-go or unlimited data plan for your mobile phone. Users requiring diverse geographic coverage and varying usage might prefer the residential proxy GB-based pricing, while those needing consistent, specific IPs might opt for the IP-based pricing of datacenter or static residential ISP proxies.

We support a variety of payment methods including all major cards and cryptocurrencies. Our main payment processor is Stripe and we process cryptocurrency payments via Bitpay and Coingate.

We can also accept ACH, Wire and UK BACs payments for purchase orders or store credit top-ups over $1,000. Please contact [email protected] if you would like to make a ACH, Wire and UK BACs payment.

No, we do not currently offer a free trial. However, you can place a small order, such as purchasing a single IP or 1GB of bandwidth, if you'd like to test our services before committing to a larger package. This allows you to evaluate the performance and suitability of our proxies for your needs with minimal investment.

Yes! Datacenter, Static Residential and Residential Bandwidth services can be reconfigured and resized through your Ping Proxies dashboard by going to your Summary Page and clicking the three dots next to the specific service. You can edit the size of your service and payment cycle when reconfiguring.

No, there are no hidden fees or extra charges. Our pricing is transparent, and we do not apply any additional transaction fees or surprise add-ons. What you see in your plan is exactly what you pay.