You can check the status of our network and services, including any ongoing maintenance, via our Status Page. We provide real-time updates to ensure full transparency on any issues affecting our network. Historically, we have maintained 99.97% uptime, demonstrating our commitment to reliability and consistent service availability.

Several factors affect proxy latency and performance: your client connection, the proxy server connection, and the target website's connection.

To optimize performance, it's best to choose proxies that are geographically close to both your location and the target website's server. This reduces the physical distance data has to travel, minimizing latency. Additionally, factors such as network congestion, the quality of the proxy provider's infrastructure, and the speed of the target website’s server can also impact overall proxy performance.

No, you do not have to pay extra for better speeds or network priority. All traffic is treated equally, and we don't charge additional fees for enhanced performance, unlike some competitors. Our network has ample capacity and built-in redundancy to handle high traffic volumes without compromising speed or quality.

Our Dedicated Static Residential ISP Proxies and Datacenter Proxies offer unlimited bandwidth, and they are charged per IP address rather than data usage, subject to our fair usage policy. This is particularly advantageous for high-bandwidth use cases such as video streaming, large-scale web scraping, and accessing bandwidth-heavy websites, where data consumption can be significant. With unlimited bandwidth, you don't have to worry about overage charges, making it ideal for consistent, high-volume usage.

All our static proxies are hosted on 10G uplinks and our network is designed with redundant capacity in every PoP to guarantee continuous service availability, even during times of peak usage. This built-in redundancy safeguards against outages and ensures consistent, fast performance.

In aggregate, our network offers over 100 Gbps of total throughput, providing high-speed, reliable service across all proxies.