HyperBrowser Case Study: Scaling Agentic Web Automation with Ping Proxies
HyperBrowser builds cloud-based technology that powers browser infrastructure for AI agents and web automation. Their platform helps companies run everything from data collection to automated testing and process automation across the web by providing an API and MCP to control live browser sessions. They make it incredibly simple and with a few lines of code you can integrate with a remote browser session and forget about common roadblocks like IP address bans and captchas.
HyperBrowser’s Model Context Protocol, which enables AI agents to directly control and interact with browser sessions, is a key feature. This protocol allows AI agents to see and use a browser just like any human would - navigating websites, filling forms, extracting information, and making decisions based on the dynamic information that appears on page. This broadens the applications of autonomous agents, enabling them to understand context and complete complex multi-step tasks across the internet.
The Challenge
As they grew, the HyperBrowser team hit several roadblocks. Scaling automation brings real headaches with Shri from HyperBrowser highlighting key issues.
"We need to handle thousands of concurrent browser sessions with minimal latency, get around website protections, keep sessions stable, and make sure everything works reliably when we're running at high volume."
These weren't just minor technical issues. For HyperBrowser to deliver on their promises to customers, they needed to solve these fundamental problems.
Finding the Right Partner
After trying several other proxy providers, HyperBrowser partnered with Ping Proxies.
"We integrate with Ping Proxies' rotating residential proxies to spread our browser sessions across different IPs, and their static residential proxies for more specific needs," explains Shri. "We plugged their system directly into what we call our 'proxy super-network' that handles all our session orchestrator."
The decision wasn't just about technical specifications. According to Shri, the human element made a big difference:
"Ping Proxies stood out due to their superior reliability, high speeds, excellent uptime, and great customer support. Timur and the team generally respond within a few minutes as opposed to some other proxy providers who took days to respond to the simplest of questions."
That level of responsiveness proved crucial for a company trying to solve complex technical problems on tight timelines.
Real Results
Working with Ping Proxies changed what HyperBrowser could deliver to their customers.
"Partnering with Ping Proxies significantly sped up our time to market on new products and features" Shri says. "The team were super useful in bringing some advanced use cases live on Hyperbrowser."
The numbers speak for themselves: "We can now run over 10,000 browser sessions with sub-second latency, and websites can't tell they're automated sessions."
More importantly, the collaboration solved specific problems that had been causing headaches:
"Our collaboration addressed critical bottlenecks like IP blocking, session instability, and scalability constraints." says Shri. "Their proxies gave us the ability to rotate IPs effectively and choose locations that worked best for each job, making our whole platform more stable."
With Ping Proxies handling the connection layer, HyperBrowser's agents can reliably access sites they need to, appearing as normal users from different locations.
Looking Forward
With their infrastructure problems solved (At least until they grow some more😉), HyperBrowser is focused on what comes next.
"We're expanding our capabilities around AI-driven browser automation, enhancing stealth techniques, and integrating more deeply with LLM-powered agents like Claude Computer Use" Shri reveals.
He believes these improvements, supported by reliable proxy technology, will keep them ahead in a competitive market.
Looking at industry trends, Shri offers a straightforward prediction:
"We expect browser agents to become even smarter and more capable, handling increasingly complex tasks effortlessly. As anti-bot technologies advance, proxy and stealth solutions will keep evolving, making strong partnerships with reliable proxy providers important for staying ahead."
For HyperBrowser, the partnership with Ping Proxies isn't just about solving today's problems—it's about building a foundation for whatever comes next in web automation.
Industry Commitment from Ping Proxies
The HyperBrowser collaboration represents just one part of a broader commitment to supporting the agentic automation sector. We aim to position ourselves as the premier provider for the networking layer that powers AI agents and automation at scale.
We are actively working with several companies in this emerging industry, developing bespoke features specifically targeting the unique needs of AI-driven automation along with expanding our API capabilities to allow for more seamless integration with agentic deployments.
If you're building in the agentic automation space and want to explore a partnership, please contact us at [email protected].
